Salesforce Competitors and Alternatives Analysis

​​Salesforce is a customer relationship management (CRM) software that helps businesses keep track of their customers and sales. It offers a variety of features, including contact management, opportunity tracking, forecasting, and reporting.

​​Salesforce is a cloud-based software that can be accessed from anywhere with an internet connection. Salesforce offers many features, including customer management, sales automation, marketing automation, and analytics.

Salesforce was founded in 1999 and is headquartered in San Francisco, California. The company went public in 2004 and is now a Fortune 500 company. Salesforce has over $100 billion market cap and employs over 30,000 people.

Salesforce is a customer relationship management (CRM) software that enables businesses of all sizes to manage their customer data, sales, and operations in one central place.

Salesforce includes a powerful suite of tools for sales, marketing, and customer service, as well as a robust set of features for customizing the software to fit the specific needs of your business.

CompanySalesforce, Inc.
Year foundedFebruary 1999
IndustriesCloud-based software products
FounderMarc Benioff, Parker Harris
HeadquartersSan Francisco, California, United States
TypePublic
Areas servedNearly Worldwide
WebsiteVisit Website

Salesforce is the #1 CRM software in the world and has been consistently ranked as a leader in the CRM space by industry analysts. It is used by over 150,000 businesses of all sizes, across all industries, and in more than 190 countries.

Salesforce is very flexible and scalable, making it an excellent solution for various sizes of businesses. It also means that you don’t have to install or maintain any hardware or software, which can save you a lot of time and money.

Salesforce’s numerous features and capabilities are customizable to meet your business’s needs. Salesforce is the most popular CRM software and has a large market share. However, some Salesforce competitors exist, such as Microsoft Dynamics 365, Oracle CX, and SAP C/4HANA.

Top Salesforce Competitors and Alternatives Analysis 

Salesforce is one of the most popular CRM software programs on the market. However, there are others. Many Salesforce competitors offer similar features and functionality. Here are 12 of the top Salesforce competitors:

1. Zoho CRM

Zoho CRM is a customer relationship management software that enables sales teams to manage customer interactions better. It offers a suite of features that rival those of Salesforce, the market leader in CRM software.

Salesforce Competitors and Alternatives Analysis

Zoho CRM provides sales teams with tools to automate their workflow, track customer interactions, and gain insights into their sales pipeline. These features help sales teams close more deals and increase customer satisfaction.

Zoho CRM is a cloud-based system that helps businesses manage their sales, marketing, and customer support activities. It’s one of the most popular CRM systems on the market, and it’s used by businesses of all sizes, from small to large enterprises.

Zoho CRM is a comprehensive CRM system that includes sales force automation, customer relationship management, marketing automation, and more features. A powerful CRM system can help businesses streamline operations and improve customer relationships.

Zoho CRM is a great choice for businesses looking for a comprehensive CRM system. It’s a great Salesforce competitor, and it’s a good choice for businesses that want a CRM system that’s affordable and easy to use.

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While Zoho CRM does not have the same market share as Salesforce, it is a viable option for businesses looking for an alternative to the market leader. Zoho CRM’s lower price point and robust feature set make it worth considering for businesses of all sizes.

2. HubSpot Sales

HubSpot Sales is a sales CRM software that helps sales teams close more deals and accelerate their sales pipeline. It’s one of the most popular CRM software on the market and is used by some of the world’s largest companies. HubSpot Sale is a great choice for sales teams of all sizes.

Salesforce Competitors and Alternatives Analysis

The HubSpot Sales CRM is a powerful, all-in-one CRM platform that helps sales teams close more deals and grow their businesses. With HubSpot Sales, you can easily track your sales pipeline, manage your contacts, and stay organized. 

HubSpot Sales is a cloud-based customer relationship management (CRM) tool that helps sales teams track and manage their deals and customers. HubSpot Sales is part of the HubSpot suite of tools, including marketing and customer service tools.

HubSpot Sales is one of the Salesforce competitors that has been gaining ground in recent years. One reason is that HubSpot Sales offers a free version of its CRM, while Salesforce charges for its CRM.

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Moreover, HubSpot Sales integrates with other HubSpot tools, giving businesses that use several HubSpot tools a more comprehensive solution.

3. Pipedrive

Pipedrive is a cloud-based CRM software that helps sales teams manage their deals and pipeline. It provides a simple and visual interface that sales reps can use to track their progress and move deals through their pipeline.

Salesforce Competitors and Alternatives Analysis

Pipedrive is a cloud-based CRM software that enables sales teams to manage their deals and sales pipeline in one place. It also offers several features for sales managers, such as reporting and analytics, to help them track their team’s performance.

Pipedrive is a CRM software designed to help sales teams close more deals. It does this by providing a visual sales pipeline that helps salespeople track their progress and see where they need to focus their efforts.

Pipedrive also includes powerful features like email integration, activity tracking, and lead management. Plus, it offers a free trial, so you can try it before you buy it. In addition, Pipedrive includes powerful features such as email integration, activity tracking, and lead management. Plus, it offers a free trial, so you can try it before you buy it.

Pipedrive works by tracking your sales pipeline and providing you with a visual representation of your progress. This makes it easy to see where you are in the sales process and where you need to focus your efforts.

Pipedrive was founded in 2010 and is headquartered in Tallinn, Estonia. Pipedrive has a freemium model. The free plan includes up to 5 users and 2GB of storage. The paid plans start at $15 per month for up to 10 users and include additional features such as custom fields, automation, and advanced reporting.

Pipedrive integrates with many popular business tools, such as Gmail, Google Calendar, Slack, and Zapier. Pipedrive is used by over 60,000 companies worldwide, including Sony, Philips, and Volkswagen.

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When comparing Pipedrive vs. Salesforce, it is clear that Pipedrive is the better choice. Pipedrive is less expensive, more user-friendly, and easier to use. Plus, it integrates with more applications than Salesforce.

4. SugarCRM

SugarCRM is a customer relationship management software that enables businesses to create and manage customer relationships. It is a Salesforce competitor that offers similar features and tools. SugarCRM has been designed to help businesses improve sales, marketing, and customer service processes.

Salesforce Competitors and Alternatives Analysis

SugarCRM is a popular CRM software that offers various features for managing customer relationships. It includes modules for sales force automation, customer service, and marketing automation. It also provides a mobile CRM app that helps sales reps stay connected to their customers while on the go.

SugarCRM is a Customer Relationship Management software that has become one of the most popular Salesforce alternatives. It has been designed to help businesses keep track of their customers and manage their sales and marketing processes.

SugarCRM allows businesses to manage their customer relationships more efficiently. It also provides several features that make it easier for businesses to track their sales and marketing progress.

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SugarCRM has several features that make it a good choice for businesses of all sizes. It is easy to use, and it provides a lot of flexibility. SugarCRM also has several advantages over its competitors. One of the main advantages is its price. SugarCRM is much cheaper than its competitors, making it a good choice for small businesses.

5. Microsoft Dynamics CRM

Microsoft Dynamics CRM is a customer relationship management software package developed by Microsoft. Microsoft Dynamics CRM is a salesforce competitor and offers similar features and functionality. It is a cloud-based solution that offers customers a flexible, scalable, and affordable way to manage customer relationships.

Salesforce Competitors and Alternatives Analysis

Microsoft Dynamics CRM provides users with a complete view of their customers, including contact information, interactions, and social insights. Microsoft Dynamics CRM also offers powerful marketing automation and campaign management capabilities.

Microsoft Dynamics CRM is designed to help businesses track and manage their customer relationships. It can track customer contact information, sales opportunities, marketing campaigns, and support cases.

Microsoft Dynamics CRM is available in both on-premises and cloud-based versions. The on-premises version is installed on a company’s servers, while Microsoft hosts the cloud-based version.

Microsoft Dynamics CRM is a comprehensive CRM software that helps organizations manage customer relationships. It includes sales force automation, customer service, marketing automation, and social CRM features. It offers several integration options with other Microsoft products, such as Office 365 and SharePoint.

The software is designed to help businesses manage their customer relationships. It offers many features, including customer contact management, sales force automation, marketing automation, and customer service management.

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Microsoft Dynamics CRM is part of the Microsoft Dynamics family of products. Other products in the Dynamics family include Microsoft Dynamics GP, Microsoft Dynamics AX, and Microsoft Dynamics NAV.

6. Oracle Sales Cloud

Oracle Sales Cloud solution offers sales automation, CRM, and quotes and pricing all in one place. It’s designed to help you close more deals in less time with features like lead capture and management, opportunity management, activity tracking, and more. 

Oracle Sales Cloud provides businesses with a single, integrated platform for managing all aspects of their sales cycle. The platform provides a complete view of the customer journey, from initial contact to final sale. Oracle Sales Cloud also offers a wide range of features and functionality to help businesses automate and streamline their sales processes.

Oracle Sales Cloud is a powerful Salesforce competitor that offers a comprehensive, integrated CRM solution. The platform helps businesses drive revenue growth, improve customer satisfaction, and increase operational efficiency.

You should consider Oracle Sales Cloud as an alternative to Salesforce that can help your team close more deals. The software includes features for managing leads and opportunities, tracking activity, and quoting and pricing to make sales reps more productive. Plus, it’s all conveniently located in one place.

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Oracle Sales Cloud is a cloud-based CRM software that helps sales teams manage customer relationships. It includes features for sales force automation, contact management, opportunity tracking, and activity logging. It also offers several integration options with other Oracle products, such as Oracle ERP and Oracle E-Business Suite.

7. Infor CRM

Infor CRM is a cloud-based customer relationship management system designed to be a Salesforce competitor. Infor CRM offers sales, marketing, and customer service features similar to Salesforce. Infor CRM is a less expensive alternative to Salesforce and offers a free trial.

Salesforce Competitors and Alternatives Analysis

Infor CRM is a cloud-based customer relationship management software system developed by Infor, a software company headquartered in New York City. The software is designed to help businesses manage customer relationships, including sales and marketing tasks such as customer segmentation, lead management, and opportunity management. Infor CRM is a competitor to Salesforce CRM, another cloud-based CRM system.

Infor CRM is a cloud-based software that helps organizations manage customer relationships. It includes sales force automation, customer service, marketing automation, and social CRM features. It also offers integration options with other Infor products, such as ERP and Infor E-Business Suite.

Infor CRM is a powerful customer relationship management software that helps businesses manage customer data, sales, and marketing processes. Infor CRM is designed to give businesses a complete view of their customers, from first contact to purchase. 

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Infor CRM also provides businesses with the tools they need to manage their sales and marketing processes, including lead management, opportunity management, and account management. 

In addition, Infor CRM offers businesses several features to help them improve their customer service, including customer self-service, knowledge management, and social media integration.

8. IBM Sales Center

IBM Sales Center is a cloud-based sales intelligence and automation platform that enables sales teams to accelerate their sales pipeline and close more deals. It offers tools to help sales teams manage customer relationships, track sales activities, and measure performance. IBM Sales Center offers a competitive advantage over Salesforce, the leading CRM platform.

IBM Sales Center is a Salesforce competitor. It’s a cloud-based CRM platform that helps businesses manage their customer relationships. IBM Sales Center tracks customer data, sales opportunities, and customer service issues. IBM Sales Center also provides several features that help businesses automate their sales and marketing processes.

IBM Sales Center is a great Salesforce alternative for businesses that want a cloud-based CRM platform that’s easy to use and offers a wide range of features. IBM Sales Center is a great option if you’re looking for a Salesforce competitor.

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IBM Sales Center is a cloud-based CRM software that helps sales teams manage customer relationships. It includes features for sales force automation, contact management, opportunity tracking, and activity logging. It also offers several integration options with other IBM products, such as IBM Lotus Notes and IBM Sametime.

9. Epicor Sales Edge

Epicor Sales Edge is a cloud-based CRM system with robust features and tools for managing customer relationships. The platform gives users a complete view of their customers, sales pipeline, and performance metrics. Epicor Sales Edge also offers a mobile app for managing sales activities.

Salesforce Competitors and Alternatives Analysis

Epicor Sales Edge is a direct competitor to Salesforce CRM and offers similar features and functionality at a lower price point. Epicor Sales Edge is an ideal solution for small and medium businesses looking for an affordable CRM system that can scale as their business grows.

Epicor Sales Edge is a cloud-based CRM software that helps sales teams manage customer relationships. It includes features for sales force automation, contact management, opportunity tracking, and activity logging. It offers several integration options with other Epicor products, such as Epicor ERP and Epicor E-Business Suite.

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Epicor Sales Edge is a comprehensive Salesforce competitor. It offers a complete suite of sales tools, from contact management to lead tracking to opportunity management and quote creation. Epicor Sales Edge is a scalable solution that can grow with your business. It’s also a great choice for businesses that want a complete sales solution.

Epicor Sales Edge is a great choice for businesses that want a complete sales solution. It offers a complete suite of sales tools, from contact management to lead tracking to opportunity management and quote creation. It’s a great choice for businesses that want a complete sales solution, and it’s also a great choice for businesses that want a Salesforce alternative.

10. Sage CRM

Sage CRM is a cloud-based CRM software that helps organizations manage customer relationships. It includes sales force automation, customer service, marketing automation, and social CRM features. It offers several integration options with other Sage products, such as Sage ERP and Sage E-Business Suite.

Salesforce Competitors and Alternatives Analysis

Sage CRM helps businesses manage their customers, sales, and operations. It offers contact management, opportunity management, quotes and orders, campaign management, and product catalogs. 

Sage CRM integrates with popular accounting software such as QuickBooks and Microsoft Dynamics GP. It is a competitor of Salesforce CRM. Sage CRM is a Salesforce competitor cloud-based CRM with sales automation, marketing automation, customer service, and more features. 

Sage CRM is a great alternative to Salesforce for small businesses and startups. It is more affordable and has a simpler learning curve. Sage CRM also has a free trial, so you can try it before you buy it.

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Sage CRM is a comprehensive CRM system. It includes all the features you need to manage your customer relationships, from contact management to sales force automation, marketing automation, and customer service.

If you are looking for a Salesforce alternative, then Sage CRM is a great option. It is more affordable and has a simpler learning curve. Sage CRM also has a free trial, so you can try it before you buy it.

11. NetSuite CRM

NetSuite CRM is a cloud-based software that helps organizations manage customer relationships. It includes sales force automation, customer service, marketing automation, and social CRM features. It offers several integration options, such as NetSuite ERP and E-Business Suite, with other NetSuite products.

Salesforce Competitors and Alternatives Analysis

NetSuite CRM is a cloud-based customer relationship management software application that offers sales force automation, customer service and support, marketing campaigns, and eCommerce capabilities.

NetSuite CRM is a software-as-a-service (SaaS) customer relationship management (CRM) solution offered by NetSuite. It was designed to give businesses a complete view of their customers and prospects and to automate sales, marketing, and customer service processes. 

NetSuite CRM is a cloud-based solution that runs on the Oracle Cloud. It is available in two editions: Standard and Enterprise. Standard is designed for small and midsize businesses, while Enterprise targets larger organizations. 

There are some differences between both editions, but Enterprise offers additional features like advanced segmentation and reporting and supports salesforce automation (SFA) and marketing automation.

NetSuite CRM is often compared to Salesforce, the market leader in SaaS CRM. Both solutions offer similar features and benefits, but some key differences exist. NetSuite CRM is less expensive than Salesforce and offers a more robust set of features. In addition, NetSuite CRM is more customizable than Salesforce, and it integrates with a wider range of third-party applications.

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If you’re looking for a complete CRM solution that is affordable and easy to use, NetSuite CRM is a good option to consider. It offers all the features you need to manage customer relationships and integrates with various third-party applications.

NetSuite CRM is a competitor to Salesforce CRM and shares many of the same features. However, NetSuite CRM is less expensive and offers a more user-friendly interface. It also integrates with other NetSuite applications, making it a good choice for businesses that use NetSuite for accounting and inventory management.

12. Agile CRM

Agile CRM is a cloud-based customer relationship management (CRM) software that helps businesses track and manage sales, marketing, and customer service in one platform. The software includes contact management, deal tracking, task management, and automation.

Salesforce Competitors and Alternatives Analysis

Agile CRM is a cloud-based software that offers a complete suite of sales, marketing, and customer service features. The software is designed to help businesses increase sales and customer service. 

Agile CRM offers several features designed to help businesses increase their sales, including lead capture and management, contact management, deals and opportunities, quotes and invoices, sales pipeline, sales forecasting, and reporting. 

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Agile CRM helps businesses improve customer service, including customer support features, knowledge base, live chat, social media integration, and reporting.

Agile CRM is a Salesforce competitor and offers a similar suite of CRM features. However, Agile CRM is more affordable and easier to use than Salesforce. Agile CRM offers a free trial so businesses can try the software before committing to a paid subscription.

Final Words on Salesforce Competitors and Alternatives Analysis

In conclusion, it is evident that Salesforce has a lot of competition, but they are still a leading CRM provider. They have a strong product and are constantly innovating to stay ahead of the curve. They are also investing in their sales and marketing teams to drive growth. 

They are constantly innovating and expanding their product offerings to meet the needs of their customers. Despite the challenges, Salesforce is well-positioned to continue being a leader in the CRM space.

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