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Google Voice is a voice-over-internet protocol (VoIP) service from Google. It was launched in 2009 and is available in the United States and Canada.
With Google Voice, users can make phone calls over the Internet, send and receive text messages, access voicemail, and more.
Google Voice offers several useful features for both personal and business use. For instance, users can customize their phone number with an area code.
They can also set up multiple devices to ring when someone calls their Google Voice number. This allows them to take calls on any device they choose. Additionally, users can set up personalized greetings for different callers or groups of callers.
You can also receive text messages directly to your inbox when transcribing voicemails with Google Voice. This does reading and responding quickly to important messages easier without listening to each one.
12 Best Google Voice Alternatives
Additionally, users can block unwanted callers from calling or texting them using Google’s Do Not Disturb feature.
Users can use the international calling feature with Google Voice to make low-cost international calls from anywhere worldwide without purchasing an international calling plan from a carrier.
This helps save money on long-distance or overseas calls while still being able to stay connected with family or friends abroad.
Google Voice may have been the go-to service for many businesses in the past, but now plenty of other options are available with different pricing plans and features.
You have many communication options, such as VoIP providers offering cloud-based call forwarding or virtual PBX systems offering advanced features like IVR menus and voicemail transcription.
Are you looking for a good alternative to Google Voice? If so, you’re in luck! In this article, we’ll be discussing the 12 best Google Voice alternatives.
With features like multi-line calling capabilities, auto attendant routing, and more, these services will surely give your business the boost it needs. Read on to discover what each one offers and which is right for you.
1. RingCentral
RingCentral is one of the best Google Voice alternatives on the market. It offers various features, making it a great choice for businesses and individuals. Users can easily manage their calls, messages, faxes, and more using RingCentral from any internet-connected device.
RingCentral plans are incredibly flexible and cost-effective – making them ideal for those who don’t want to spend too much money but still need to stay connected.
RingCentral is also integrated with other workflow tools like Salesforce and Microsoft Teams, providing excellent call quality and reliability.
This saves users time by automating tasks such as voicemail transcription or sending notifications when someone leaves a message.
Beyond these key benefits, RingCentral includes many useful extras, such as international dialing capabilities and voice recording options to record important conversations or meetings without worrying about legality issues.
If you’re looking for an alternative to Google Voice that’s reliable and packed full of features, then consider giving RingCentral a try!
Pros of RingCentral:
1. Easy-to-use user interface.
2. Offers access to various features, including VoIP, messaging, and conferencing.
3. Easy to set up with minimal technical expertise required.
4. Fast customer support response times.
5. Flexible pricing options are available for businesses of all sizes.
Cons of RingCentral:
1. Limited integration options with third-party services and applications.
2. Audio quality can vary depending on call volume and hardware used.
3. Minor interface lags can occur during heavy usage periods, such as when multiple people call simultaneously or video streaming occurs simultaneously.
4. Lack of multi-level caller ID feature for identifying incoming calls from unknown numbers quickly and easily.
5 . No mobile app is available for certain phones, necessitating the need to use a computer to take advantage of all features offered by the service
2. OpenPhone
OpenPhone is another great Google Voice alternative for those seeking a more robust, feature-packed phone system. OpenPhone allows users to make and receive unlimited calls from any device, including landlines, cell phones, tablets, or computers.
It also has powerful integrations that allow users to manage their contacts and conversations in one place while accessing voicemail transcription and call-forwarding capabilities.
OpenPhone also offers an automated customer service system that helps users resolve issues without waiting on hold or contacting customer service directly.
This makes it perfect for businesses that want to provide excellent customer service but don’t necessarily have the manpower to do so manually.
OpenPhone’s plans are incredibly affordable – making them ideal for small business owners who need a reliable phone system at an accessible price point.
If you’re looking for a comprehensive phone system with plenty of features and options, then OpenPhone should be on your list of considerations.
Your device or location does not matter when it comes to staying connected with its intuitive user interface and a wide range of features.
Pros of OpenPhone:
1. OpenPhone offers an easy-to-use, reliable cloud-based phone system that can be set up quickly.
2. It is cost-effective and supports unlimited extensions.
3. The user interface is intuitive and simple to navigate.
4. OpenPhone includes various features like call forwarding and voicemail transcription.
5. Integrations with popular business applications like Slack make managing calls within existing workspaces easy.
Cons of OpenPhone:
1. Its customer support could be improved, as response times tend to be slow compared to other systems on the market.
2. Limited customization options for caller experience include greeting messages and music on hold.
3. No integration with video conferencing platforms like Zoom or Google Meet.
4. There have yet to be international calling plans available.
5. Voicemail transcription is occasionally inaccurate.
3. Nextiva
Nextiva offers an extensive range of options that make it ideal for large and small businesses. It allows users to make unlimited calls from any device while having access to voicemail transcription services, so they never miss an important message.
Additionally, it comes with powerful integrations that allow users to manage their contacts and conversations in one place easily.
Nextiva also has a customer service system that can help customers quickly resolve issues without waiting on hold or contacting support directly.
Nextiva makes it perfect for businesses that want to provide excellent customer service but don’t necessarily have the manpower to do so manually.
Its plans are incredibly affordable – making them ideal for entrepreneurs who need a reliable phone system at an accessible price point.
Nextiva is a great option for those looking for a comprehensive phone system packed with useful features and options that can be used across multiple devices.
Its intuitive user interface and wide range of capabilities offer everything you need to stay connected regardless of where you work or what devices you use – all at an attractive price!
Pros of Nextiva:
1. Nextiva offers an easy-to-use and all-in-one business phone system.
2. They provide quality customer service with a helpful support team.
3. Their pricing plans are very affordable and customizable.
4. Nextiva provides a reliable and secure network for its customers.
5. The user-friendly platform makes setting up and managing calls and voicemails easy.
Cons of Nextiva:
1. Some customers have reported call quality and reliability issues in certain areas or countries.
2. It offers fewer features than more expensive systems from competitors.
3. Limited integrations with other apps or services are available through Nextiva’s platform.
4. The user interface can be difficult to navigate at times, making it challenging for new users to learn the system quickly.
5. The customer service response time can be slow at times, leading to longer wait
4. Telzio
Telzio is an innovative cloud-based communication platform for businesses of all sizes. It provides businesses a cost-effective and reliable way of communicating with their customers, staff, and partners.
The Telzio platform helps companies to stay connected by offering voice, video, messaging, and collaboration services in one integrated suite.
With Telzio’s easy-to-use interface, users can access various features such as virtual phone numbers, call forwarding, conference calls, voicemail services, IVR menus, and more.
Telzio’s system also includes powerful tools such as analytics reports that provide insight into customer interactions so companies can make more informed decisions about communicating with their customers. Additionally, the platform is highly scalable and can grow as the business grows.
Telzio offers users unlimited calling from any device and voicemail transcription services, so you’ll never miss an important message again. Furthermore, powerful integrations allow customers to manage all their contacts and conversations in one place.
Telzio also stands out due to its intuitive user interface, which makes it easy for new users to get up and running quickly.
Additionally, they offer 24/7 customer support via chat or email should any issue arise. Their pricing plans are among the most competitive on the market – making them ideal for small businesses that don’t want to pay exorbitant fees but still need a reliable phone system.
Above all else, Telzio is committed to providing quality service that meets each individual’s needs. You can stay connected, regardless of location or number of employees, with customizable options, including call routing and automatic dialing lists.
Pros of Telzio:
1. Easy-to-use platform with many features such as call forwarding and voicemail.
2. Competitively priced plans that can be tailored to specific communication needs.
3. User-friendly interface designed for users of all levels of technical expertise.
4. Reliable customer support is available 24/7 for troubleshooting and assistance.
5. Comprehensive security measures to protect customer data and communications from unauthorized access or manipulation.
Cons of Telzio:
1. Limited selection of phone hardware options, meaning customers may need to bring their own phone devices to take full advantage of Telzio services.
2. Service is only available within certain geographical areas, making it inaccessible to some customers outside those regions or countries where it operates.
3. Not all features are included in lower-tier plans, which may lead users to upgrade their subscription to benefit from more advanced features such as video conferencing or cloud storage
5. Vonage
Vonage is a telecommunications company that provides cloud-based business phone solutions. The company offers businesses a range of features, including call forwarding, virtual receptionist, and unified communications to help them keep in touch with their customers and employees.
With Vonage, businesses can use the same phone number across multiple devices such as desk phones, softphones, mobile apps, and web browsers. This makes it easier for customers to contact customer service or sales representatives wherever they are located.
Vonage also allows businesses to set up custom personalized greetings so customers know who they speak to when calling in. It also has an auto-attendant feature which helps manage incoming calls more efficiently by directing callers to different departments within the company as needed.
With an impressive suite of features and a focus on delivering exceptional service, it’s clear why so many businesses have made this their go-to choice for business phone systems.
Vonage offers a wide range of features that make communication easier than ever – from advanced call-forwarding options and voicemail transcription services to virtual faxing capabilities and integration with popular applications like Salesforce and Zendesk.
Additionally, they boast robust customer support teams available 24/7 via chat or email should any issues arise.
What sets Vonage apart is its commitment to providing cost-effective solutions tailored to individual needs – no matter how large or small your organization may be.
Furthermore, their pricing plans are among the most competitive on the market – making them ideal for those seeking reliable yet affordable telephony solutions.
With all these advantages, it’s easy to see why Vonage has become such a popular alternative to Google Voice!
Pros of Vonage:
1. Vonage offers flat-rate calling plans with unlimited calling in the US, Canada, Mexico, and other international locations.
2. It is easy to set up and use at home or on the go.
3. It has advanced features such as call forwarding, voicemail transcription, video conferencing, and virtual reception.
4. Vonage offers a 30-day money-back guarantee if you are unsatisfied with their service.
5. They have 24/7 customer service and tech support by phone or online chat.
Cons of Vonage:
1. The price for their plans can be higher than competitors with similar features.
2. Certain features require additional fees for activation or usage, such as call recording or international calls outside of the US, Canada, and Mexico plans.
3. Calls may be unreliable due to poor connection quality from time to time in certain areas or situations where there is low internet
6. Ooma
Ooma is a great option for those seeking an affordable and feature-rich phone system. Not only does it offer a wide range of features – including HD call quality, virtual faxing capabilities, and the ability to access voicemail from any device – but its pricing plans are among the most competitive on the market.
Furthermore, Ooma’s integration with popular applications such as Zendesk makes communication between customers and employees easier.
Furthermore, their customer support teams are highly rated by users worldwide – so you can rest assured that they’ll be there when you need them!
Ooma is another fantastic alternative to Google Voice that provides exceptional service at an incredibly low cost.
With these advantages, it’s no wonder why so many businesses have made this their go-to choice for telecommunication solutions.
Pros of Ooma:
1. Low monthly fee for basic service.
2. Compatible with most home phones.
3. Features like caller-ID and call blocking are standard.
4. Voice-mail to email transcription available with upgrades.
5. 30-day money-back guarantee on Ooma hardware purchases.
Cons of Ooma:
1. Limited customer service options and long wait times for phone support.
2. The basic plan does not include international calling.
3. Expensive set-up costs for the premium version of the service, which contains most of the useful features.
4. Unreliable quality in some areas due to a lack of cellular tower coverage in rural locations or older buildings and homes with poor wiring/reception issues.
5 . No 911 services unless an additional subscription is purchased separately.
7. Hushed
Hushed is a mobile phone application allowing users to purchase private numbers for their calls and texts. This service has grown in popularity as it allows users to remain anonymous while using a phone number.
Hushed also offers additional privacy and security, allowing users to communicate without revealing their personal information, such as name and address.
The Hushed app is easy to use, providing a simple interface that allows customers to get up and running quickly.
To start using Hushed, users download the app from the Apple App Store or Google Play Store before making an account with their email address or Facebook profile.
Additionally, once registered, customers can choose from over 60 countries to select a local area code for their new number – giving them access to even more features such as call forwarding and voicemail-to-text transcription.
It offers many of the same features as its competitors – including HD call quality and virtual faxing capabilities – and provides users with an extra layer of privacy and security by using end-to-end encryption for all communication over their network.
What’s more, Hushed makes it incredibly easy to set up and manage your account – allowing you to choose from several plans based on your needs.
Furthermore, their customer support team is always available to help with any issues. All this makes Hushed an excellent choice for those looking for a reliable and secure voice system without breaking the bank.
Overall, Hushed stands out from other providers thanks to its unique combination of affordability, convenience, and added security measures. As such, it’s no surprise why so many people have been turning to them for their VoIP needs.
8. RingBlaze
RingBlaze is a cloud-based communication platform that provides businesses with an all-in-one solution for their VoIP needs. It’s known for its affordability and scalability, making it ideal for small to medium-sized companies who want to save money on their phones without sacrificing quality.
With RingBlaze, you can easily set up your virtual phone system in minutes – allowing you to make calls from anywhere using an internet connection.
Moreover, RingBlaze also offers features like automated call routing, voicemail transcription, and the ability to create custom greetings.
This makes it easy to customize your phone system according to your exact specifications – giving you maximum control over how your customers interact with your company.
Additionally, they provide 24/7 customer support, so you’ll never be alone if something goes wrong or you have questions about the service.
Overall, RingBlaze is one of the best alternatives out there when it comes to finding a reliable and affordable VoIP provider. Their wide range of features and low cost make them well worth considering for any business looking for a comprehensive telecommunication solution at an unbeatable price point.
9. Phone.Com
Phone.com is an online communications provider that offers businesses a wide range of voice and SMS services. It is designed to help customers create and manage their VoIP phone service with features such as toll-free numbers, call forwarding, voicemail, and auto attendants.
Phone.com allows users to send and receive calls online instead of using traditional landlines or cell phones. Phone.com provides various features that make it easy for businesses of all sizes to communicate efficiently with their customers.
For example, its virtual PBX system allows users to make custom greetings for incoming calls and set up specific routing options based on caller input.
Additionally, Phone.com gives users access to powerful analytics tools to track how many people are calling in or outbound from their business phone lines each month.
Phone.com is the perfect choice for companies looking to make a big impression without breaking their budget. This cloud-based VoIP platform offers all of the features you’d expect from an industry leader – plus, it’s incredibly easy to set up and use.
With its straightforward pricing plans, you won’t have to worry about hidden fees or complicated contracts – pick your plan and start immediately!
The interface is intuitive and user-friendly, allowing businesses of any size to quickly access advanced call-routing tools like automated greetings and voicemail transcription.
Phone.com backs its services with 24/7 customer support so that you can rest assured knowing there’s someone ready to help if anything goes wrong.
With its unbeatable combination of affordability and quality service, Phone.com is one of the best alternatives for finding reliable telecommunication solutions at an affordable price.
TIP: For those needing more than voice capabilities, Phone.com also has options for adding additional features such as video conferencing and SMS texting at no extra cost – giving you even greater control over how customers communicate with your business.
10. Sideline
Sideline is a great alternative for those looking for an all-in-one VoIP solution. The platform offers voice and text capabilities in one easy-to-use, reliable, cost-effective package.
Sideline lets you manage your business calls and texts from any device with just one number – so customers can call or text whenever they like without having to remember multiple numbers.
Here are some of the top features offered by Sideline:
• Unlimited calling plans available
• Texting capability included at no extra charge
• Voicemail transcription feature
• Integration with popular CRM software like Salesforce and Zendesk
Sideline also provides users with detailed analytics to track usage over time, allowing them to make informed decisions about allocating resources for their telecommunication needs.
This makes Sideline a great option for businesses needing a straightforward yet powerful VoIP solution that won’t break the bank.
11. JustCall
JustCall is a cloud-based phone system designed to help businesses communicate more effectively. It provides an all-in-one telephony and customer management solution with automated calling, call recording, customer relationship management (CRM) integration, and more.
JustCall makes it easy for businesses of any size to set up their phone system in minutes without expensive hardware or complicated setup processes.
JustCall offers a range of unique features that enable businesses to manage their customers more efficiently. You can use automated calls to make outbound calls automatically when certain conditions are met or at specified times.
This saves time and money on manual dialing and helps keep customers informed about important updates or services.
The ability to record conversations and save them securely for later review, along with integration with popular CRMs, makes it possible to manage customer data centrally.
The JustCall VoIP solution is ideal for businesses looking for a reliable VoIP alternative to Google Voice.
It offers great call quality and multiple features to make managing calls easier. It is super easy to set up – you don’t need technical expertise or equipment.
JustCall’s range of features includes the following:
• Unlimited calling plans with competitive rates
• Integration with popular CRM software like Salesforce and Zendesk
• Voicemail transcription feature
• Detailed analytics to track usage over time
Users can also use their phone numbers, keeping existing customers and attracting new ones even simpler. This makes JustCall an incredibly flexible and powerful VoIP tool that can help your business save time and money while staying connected with clients.
12. DialPad
DialPad is an innovative business communications platform that allows companies to stay connected anywhere globally. It is a cloud-based phone, video, and messaging system with a modern design and easy-to-use interface that helps businesses stay productive.
DialPad provides users with various features such as HD audio and video, call routing, voicemail transcription, and caller ID to help them manage their communication needs.
The software also comes with advanced analytics capabilities, allowing users to track how employees interact with customers on the phone by providing insights into call lengths, customer satisfaction ratings, total calls handled, and more.
The analytics feature helps organizations identify where to improve customer service or increase overall efficiency.
Additionally, DialPad includes an AI-powered assistant named “Charlie,” which assists users in dialing contacts quickly and recording meetings automatically.
DialPad is a smooth-running VoIP alternative that offers businesses many fantastic features. As easy as slipping into an old glove, setting up and using the system requires minimal effort and technical know-how.
With its exceptional call quality and cost savings potential, it’s no wonder why so many companies are turning to DialPad for their telecommunication needs.
DialPad has plenty of useful features on offer, such as:
• Unlimited calling with competitive rates
• Easy integration with popular CRM systems, including Salesforce and Zendesk
• Voicemail transcription feature
o Sub-list 1 – Automatic voicemail transcriptions sent via email or text message
o Sub-list 2 – You can provide users with custom greetings when they call your business number
• Insightful analytics to measure usage over time
These features make it simple to manage calls while providing customers with great service at the same time. You can also keep your phone number if desired – making switching even easier!
Dialpad provides an excellent choice for those looking for reliable VoIP solutions without breaking the bank.
Frequently Asked Questions
1. Is there a free version of Google Voice?
Yes, there is a free version of Google Voice. This basic version includes one number for calling and texting, voicemail service, free international calling, and call forwarding to your mobile phone. In addition to those features, it offers message transcription services, custom greetings, and more.
2. Is OpenPhone better than Google Voice?
OpenPhone is a great substitute for Google Voice. It has a modern, easy-to-use interface makes it simpler to learn and utilize than Google Voice. Additionally, it offers more features like unlimited texting and the ability to add members to group conversations unavailable in Google Voice.
3. Is Google Voice the best VoIP?
Yes, Google Voice is a great VoIP option with its low cost and many features such as call forwarding, visual voicemail, conference calls, etc. It allows users to make and receive calls, texts, and voicemails online.
4. Is Google Voice getting canceled?
No, Google Voice is not being canceled. The platform is still available for use and has recently received updates to enhance its features and usability. Although other services may replace it in the future, currently, it remains active.
Conclusion: 12 Best Google Voice Alternatives
The journey to find the best Google Voice alternative can be likened to a quest for buried treasure. Knowing which options are truly worth unearthing is hard with so many options. After much searching and digging, I have found these 12 alternatives: RingCentral, OpenPhone, Nextiva, Telzio, Vonage, Phone.com, Sideline, JustCall, and DialPad.
These eight solutions each come with features that make them stand out. From international calling capabilities to on-the-go support services, they offer something unique and valuable in this crowded marketplace. But ultimately, only you can decide which solution will work best for your needs.
Ultimately, my search for the perfect Google Voice alternative ended with a better understanding of what is currently available in the market today. Whether you choose RingCentral or JustCall doesn’t matter—what matters most is finding a solution that fits your business needs perfectly!
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